Can't access control panel

MagicalTux · none Joined: 02 Mar 2004 Posts: 8

Hi,

That's kinda weird, I should have access to the control panel for my network with this account, however I'm stuck on the login page of the control panel.

If I put a wrong password I get a Error: Invalid login or password error, however if I put the right password, I just get back to the login page, without any error message or anything.

This is quite annoying, as I have some things to update there Surprised

Jobe · Posted: Aug 24, 2008 6:07am Post subject:

You're not the only one. I think even Jason said he had trouble with it too.

MagicalTux · none Joined: 02 Mar 2004 Posts: 8

Okay.

I had a look using curl (command line). I'm getting authentificated by the "login.php" script, then redirected to the control panel home.

There, the page seems to be unable to find my login in the session, even if I force the cookie, clean up cookies before logging in, etc...

I guess there's a bug somewhere. It was already happening 12 hours ago, I waited a bit thinking it would be fixed before trying again and submitting a message here.

(btw I tested with a new account too, just to see if it was the problem)

PingBad · Guru Joined: 05 Feb 2005 Posts: 2075 Location: New Zealand

In this post, Jason has mentioned that he is investigating why the control panel is currently a no-go.

Additionally, the irc quotes part of this site has lost multibyte/UTF-8 support (if I remember rightly, Jason, didn't you mention at one point or another that with the OS upgrade you also ended up upgrading PHP/MySQL? If that is the case, I think the problem with control panel logins may relate to character collation/codepages - just a thought)

Lyhne1 · Newbie Joined: 05 Jul 2008 Posts: 61 Location: USA

same here its a "BUG" guess we will all just have wait till it gets work out... Bummer.... Sad

MagicalTux · none Joined: 02 Mar 2004 Posts: 8

Could be nice to add a notice on the login page while the problem is not fixed.

That would avoid people coming here asking (like me). Smile

Smithsonian · none Joined: 15 Aug 2007 Posts: 8

I thought it was the comp i was on (its a dinosaur)

Jason · Posted: Aug 24, 2008 4:12pm Post subject:

It's got my full attention now. Looking into it and will post back when it's fixed.

And yes, the upgrade included new mysql - and the db was loaded from a dump, so all the indexes were generated fresh.

PingBad · Guru Joined: 05 Feb 2005 Posts: 2075 Location: New Zealand

And with the import of the mysqldump file, was character support preserved?

Mistrider · none Joined: 27 Feb 2004 Posts: 1

and its still not fixed?

techman224 · none Joined: 24 Aug 2008 Posts: 2

How long until it's fixed?

MagicalTux · none Joined: 02 Mar 2004 Posts: 8

Jason · Posted: Aug 28, 2008 11:28am Post subject:

Yes, I'm aware of the issue and need to fix it, but I have a few things going on.

to name a few:

1. I am in the process of changing jobs.
2. I am preparing a court case
3. I just built a new server for these sites
4. I started a new website
5. I upgraded the OS and all the software is now different
6. We are having severe issues with the robots updating the channel database. This is causing lockups.

I've been spending most of my free time trying to resolve #6, since if the robots aren't updating, this site has no value. Meanwhile it's locking up a lot of stuff and causing issues.

Jason · Posted: Aug 28, 2008 11:30am Post subject:

I looked at this issue a bit the other day, and I don't think it's a session issue, I think it is going to be a trivial thing to fix, it just takes time to look at it and debug.

Smithsonian · none Joined: 15 Aug 2007 Posts: 8

You really are busy. Hopefully you can find time to fix it.